2.3.5 General Configuration

Complete the required synchronization configuration according to your business scenario. Before embarking on your data synchronization journey, please make sure to configure the issue type, otherwise it cannot proceed. When the issue type is not configured, the "General Configuration" tab cannot be used.

#Entrance

The administrator logs in to the Jira system, clicks on the gear icon, selects "Manage apps" (as shown in Figure 1) and then finds the "SYNC TO JIRA" plugin menu.(as shown in Figure 2)

image-20240929-030854.png

Click on "Project Configuration" to enter the "Project configuration" page.The "Project configuration" screen is as follows:

Click on "Configuration" to enter the detailed configuration screen and click "General configuration" tab, then the "General Configuration" screen is shown as follows:

 

  • Synchronization interval: Set the synchronization interval. The default value is every ten minutes.

    • Minute(10、20、30、40、50、60)

    • Hour(1~24)

    • Day(1~31)

    • Week(1~3)

    • Month(1~12)

  • Synchronization data range: Set the data range for synchronization. The default data range is every one hour.

    • Hour(1~24)

    • Day(1~31)

    • Week(1~3)

    • Month(1~12)

 

2、Issue Synchronization limit configuration

The enter JQL statement determines the range of issues that need to be synchronized.(The syntax of JQL statements can refer to the official website link:Advanced searching | Jira Software Data Center 9.0 | Atlassian Documentation )。

  • Local JQL:Required.

  • Partner JQL:Required.

 

Trouble scenario:

In a project, I need to find an Issue with a problem type of task. How can I write this JQL statement?

Solution steps:

Step 1:First, determine the project name and project key, such as the Sync project, as shown in Figure 3:

 

Step 2:Find the "Issues" drop-down box in the JIRA navigation bar (as shown in Figure 4), click "Search for issues" to enter the "Search for issues" interface (as shown in Figure 5).

 

 

Step 3:Enter "project=SyncProject AND issuetype=Task" in the JQL statement. If the icon is green, it indicates that the statement is correct (as shown in Figure 6); If the icon is red, it indicates a statement error (as shown in Figure 7).

 

 

 

 

Note: If the plugin installation is "Bilateral installation" in the global configuration, there is no need to set this "General configuration". Both Jira systems will perform real-time data synchronization.