WeChat Work for Jira Service Management

Owned by Marketplace DSD
Last updated: Dec 31, 2021 by Xing Guo
6 min read

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To create WeChat work app：

Step 1 ：Install forwarding service

（1）Install Tomcat Server

（2）Intall weChatToolKits.war（DownLoad）

Supplement: If the click fails, please right-click to copy the link, paste in the new window and download

（3）Set a trusted domain, which can be used as the callback domain name for app's OAuth2.0-based webpage authorization feature.

Complete installation software：

Window ：DownLoad Linux ：DownLoad

Browse directory：weChatToolKits

Supplement: If Jira deploys https, then the transit server needs to support https, please modify the configuration information under webapps\weChatToolKits\WEB-INF\config.properties:

 

Step2：Sign in your https://work.weixin.qq.com

Step3：Select App Management ->Apps

Step4：Input Create an app create your App

 

Step5：Web Authorization and JS-SDK

（1）Select Web Authorization and JS-SDK

 

（2）Set a trustes domain

(3) Download the file and update it to the transfer service website

(4)Authentication is successful

 

Step6：Set Workplace App Homepage

（1）Set Workplace App Homepage

Sample: http://wechat.shcsinfo.com:8081/weChatToolKits/wechat/index

 

To set up WeChat App for Jira Service Management:

Step1：Select “Transit service configuration“

Step2：Set configure the forwarding service address

Update forwarding service address: Domain +enterPriseWeChatToolKits

Sample : : http://wechat.shcsinfo.com:8081/weChatToolKits

 

Step3：Create application links

In Jira, navigate to the gear icon > application > application link.

In the field, enter the url of the application you want to link to, and enter the url you want to link to (relay service address, such as: http://wechat.shcsinfo.com:8081/weChatToolKits , then click create new link.
You receive a warning message saying, "No response to the url you entered." Ignore it and click Continue. The pop-up dialog box is as follows:

（1）Create application new link

 

（2）Set configure application URL

 

（3）Set link applications

 

Among them, such as name of transit address for http://wechat.shcsinfo.com:8081/weChatToolKits application recommended project name namely (weChatToolKits);
Application type selection general application;
shdsd is recommended by the service provider;

Request token URL fill in: Jira system baseUrl + /plugins/servlet/oauth/request-token
Access token URL fill in: Jira system baseUrl + /plugins/servlet/oauth/access-token
Fill in the authentication URL: Jira system baseUrl + /plugins/servlet/oauth/oauth/authorize

consumer Key must be consistent with the content in the basic service configuration, as shown below:

 

When you are done,Do not check to create incoming links, click continue. Get an application link that looks like this:

Click the little pencil icon on the application link to edit the application link. Click "incoming validation" :

 

 

Where, the consumer key and the consumer name should be set to the same as the consumer Key in a window.
The publickey (publickey) should be copied from the jira_publickey.pem file (You need to get rid of the newline in jira_publickey.pem first. The public key should be a continuous, newline-free string);

On your PC, install openssl environment. Run the following openssl command:

openssl genrsa -out jira_privatekey.pem 1024
openssl req -newkey rsa：1024 -x509 -key jira_privatekey.pem -out jira_publickey.cer -days 365
openssl pkcs8 -topk8 -nocrypt -in jira_privatekey.pem -out jira_privatekey.pcks8
openssl x509 -pubkey -noout -in jira_publickey.cer> jira_publickey.pem

After running the above command, several files are generated. Where, the file jira_privatekey.pcks8 contains the privatekey; The publickey is stored in the jira_publickey.pem file.

 

Customer callback URL filling： Forwarding service address + /page/getAccessToken.
When you have finished typing, click Continue. The application link is created.

Step4：Set basic configuration of transit

（1）Update transit service configuration

 

 

 

WeChat Work configuration:

1.sCorpID:

 

2.AgentID & Secret

 

（2）Update Jira token

 

Step5：Restart transit service

To set up WeChat App for Jira Service Management message push:

Step1：Set configure message push

（1）Create the jiraWebHook message push address corresponding to the forwarding service address;

（2）Check jiraWebHook

 

 

Check your WeChat App :