2.5.4 Indepth understanding of the "Slack Setting"

Owned by Xing Guo
Last updated: Apr 03, 2023 by huwenhua
2 min read

Slack notification will be sent under the following two situation: 

One is Auto Send: When the Auto Send switch is on and the workflow goes to a status that requires approval, the system will automatically send slack notification to all approvers.

Another one is Manually Send: when the “Manually Send“ switch is on, there will be a Slack icon in the Issue approval panel (as shown below). When clicking the Slack icon, the system will send Slack notifications to all unapproved approvers, and you can also send Slack notifications to designated approvers.

Function we provide

  • Slack templates can be customized

We provide a default Slack template, and you can modify the Slack template as your need.

  • A number of dynamic variables are provided for administrators to configure the template

          On the left side of the page, we provide a number of dynamic variables that you can apply to your Slack template to dynamically send Slack content for each approval.

  • Slack templates support resets

Click the “Reset” button below the template to reset the template to its original.

 

Note: If you need to use customfield variables in a Slack template, the variables can be in ${customfield name} and ${customfield_*****}

Example of sending Slack