概述

Summary

Enterprise wechat mainly has four functional modules: Help Center, My request, My account, Binding operation between wechat users and JIRA users.

Function introduction

The following interface is only for introduction, please click the relevant sub title for details

1. Help center

The help center is subdivided into three small modules

（1）Search and view of service desk

Page example:

（2）Service desk request type list

This page contains mode switching and request type creation functions;

 Service desk request creation

（3）Knowledge base retrieval and query

2、My request

My request is divided into three modules:

（1）Search request

Through the search bar, enter the name or keyword of the request to quickly locate the relevant request

（2）Request filtering

According to the given filter conditions, quickly search for the relevant request, and click the title to understand the specific content

（3）Request details

Display the specific content of the request. Users can comment on the request (including text comments and picture reviews), or operate the functions in the notification and status

3、My account

The main functions include: display the specific content of user information, change the user's Avatar, unbind the user, click the title to learn more

4、Binding operation between wechat users and JIRA users