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The administrator logs in to the Jira system, clicks on the gear icon, selects "Manage apps" (as shown in Figure 1) and then finds the "SYNC TO JIRA" plugin item (as shown in Figure 2).
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Click on "Synchronization exceptions and trouble shooting" to enter the trouble shooting page.The screen is shown as follows:
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When the checkbox of the table is checked, the "Delete Checked Records" button will be displayed. Clicking this button will delete these checked records.
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3、Search for synchronization failure record
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