1 Configuration Guide (CF)
Introduction
The Auto Deactivate Users (Cloud) plugin helps administrators automatically manage inactive users in their Atlassian Cloud environment. This guide explains how to configure the plugin to deactivate users based on specific criteria.
Accessing the Plugin
Navigate to Manage Apps > Auto Deactivate Users.
Set Up API Key
Before configuring deactivation rules, you must provide a valid API key to authenticate the plugin with Atlassian services.
Enable Auto deactivate users
Toggle switch Auto deactivate users to Enabled to activate the process and access further configuration options.
Who to deactivate
Define which users should be considered for deactivation:
Users not logged in for long:
Deactivate users who have not logged in for X day(s) (e.g., 30 days).
Users never logged in:
Deactivate users who have never logged in if their account was created X day(s) ago (e.g., 30 days).
Exclusions:
Users in the Allowlist and Confluence administrators will never be deactivated.
When to deactivate
Set the schedule for automatic deactivation:
Time of day: Select a time (e.g., 14:00).
Frequency: Choose how often the process runs (default: every 7 days).
How to deactivate
Select one of the following actions:
Option | Description |
|---|---|
| Admins should select which groups to remove users from (lists all licensed groups). |
| Users are listed in a review queue for manual approval. Admins can review and decide whether to deactivate them later. |
| The user loses access to all applications in the domain. |
| The user’s Atlassian account is fully deactivated. |
Allowlist
To avoid important users being deactivated by "Auto Deactivate Users", you can add users or user groups to the allowlist.