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Tip

Before configuring data synchronization, you need to finish global configuration first. You can choose whether to install SYNC TO JIRA plugin on a unilateral system or on a bilateral system based on the actual business scenario.

The administrator logs in to the Jira system, clicks on the gear icon , selects "Manage apps" (as shown in Figure 1) and then finds the "SYNC TO JIRA" plugin menu.(as shown in Figure 2)

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Click on "Global Configuration" to enter the "Global Configuration" page. The "Global Configuration" screen is as follows:

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Global configuration description:

  • Unilateral installation: Data synchronization can be performed without the need for the target system to install the "SYNC TO JIRA" plugin. This is the default option.

  • Bilateral installation: Both systems need to install the "SYNC TO JIRA" plugin in order to synchronize issues.